Our company’s authorized technical support stands at the disposal of Users from the moment of analyzer installation, preparation of technical documentation according to the manufacturer’s procedures, up to the completion of all IQ/OQ/PQ qualification activities.
Technical and application support of the service is provided by:
proactive service
warranty and post-warranty repairs
validation of the computerized system
training of User’s employees
year-round service contracts
procurement of original consumables and calibration and verification standards
on-line support
instruments qualifications
Certification of instruments, issuance of certification documents
Service engineers regularly participate in training courses organized by manufacturers. Their qualifications are confirmed by certificates. The technical activity of our service is based exclusively on consumables, standards and spare parts supplied from the manufacturers we represent.
CONTACT US
Technical support manager
serwis@apinstruments.pl
(+48) 606 233 599
