Technical support

Our company’s authorized technical support stands at the disposal of Users from the moment of analyzer installation, preparation of technical documentation according to the manufacturer’s procedures, up to the completion of all IQ/OQ/PQ qualification activities.

Technical and application support of the service is provided by:

proactive service

warranty and post-warranty repairs

validation of the computerized system

training of User’s employees

year-round service contracts

procurement of original consumables and calibration and verification standards

on-line support

instruments qualifications

Certification of instruments, issuance of certification documents

Service engineers regularly participate in training courses organized by manufacturers. Their qualifications are confirmed by certificates. The technical activity of our service is based exclusively on consumables, standards and spare parts supplied from the manufacturers we represent.


Grzegorz Monik

Technical support manager

(+48) 606 233 599